101: Which bus supports both 8 & 16 bit cards?
A: ISA
A: ISA
102: What should the resistance of a good 15amp fuse be?
A: 0
A: 0
103: How do you disable bus mastering on a notebook?
A: in CMOS
A: in CMOS
104: What would cause your IP address to change each time you log onto
the network?
A: A DHCP server has been installed.
A: A DHCP server has been installed.
105: Software embedded on motherboard is referred to as?
A: firmware
A: firmware
106: What are the jumpers on a network card used to set?
A: I/O address
A: I/O address
107: You want to be sure your PC is connected to the network. What you
should do?
A: ping the server
A: ping the server
108: Which is not a form of a network?
A: NAN (National area Network:)
A: NAN (National area Network:)
109: Which of the following is not a kind of virus?
A: directory
A: directory
110: What must never be connected to the same UPS the PC is using?
A: laser printer
A: laser printer
111: Which of the following is a type of parallel port?
A: ECP
A: ECP
112: Which one of the following uses a DMA channel?
A: Sound Card.
A: Sound Card.
113: When you boot up your computer you get a “Fixed disk” error. What
is the cause?
A: Incorrect CMOS settings.
A: Incorrect CMOS settings.
114: What is do you need to connect to a networks resources?
A: access rights
A: access rights
115: What is another name for twisted pair cable?
A: 10baseT
A: 10baseT
116: What protocol do you use to transfer a file over the Internet?
A: FTP
A: FTP
117: What is ATAPI?
A: Mass storage hard drive
A: Mass storage hard drive
118: What must you have for a PCMCIA card to work?
A: Software Enabler
A: Software Enabler
119: What does LBA do on older PCs?
A: Allows them to access drives over 504 MB.
A: Allows them to access drives over 504 MB.
120: What should you do before taking case off your computer?
A: Unplug all cables.
121: What is the I/O address for the hard disk controller?
A: 1F0h
A: 1F0h
122: What is the 34 pin connector used for on an I/O card?
A: Floppy
A: Floppy
123: When do you need to discharge a CRT?
A: When you’re replacing an internal component
A: When you’re replacing an internal component
124: What is the I/O address for COM2?
A: 2f8h
A: 2f8h
125: What is the I/O address for COM4?
A: 2e8h
A: 2e8h
126: Which connector cannot be used for SCSI cabling?
A: 15 pin Centronics
A: 15 pin Centronics
127: In Peer-to-peer networks which of the following statements is
true?
A: Each PC can access any other PCs data.
A: Each PC can access any other PCs data.
128: Which bus has up to a 16bit path?
A: ISA
A: ISA
129: What sort of chip has 168 pins?
A: DIMM
A: DIMM
130: Which port can you plug an ISA card or device into?
A: ISA, EISA, VL
A: ISA, EISA, VL
131: The Pentium II chip has a cache size of?
A: 512K, 256K
A: 512K, 256K
132: How many pins does a SVGA monitor cable have?
A: 15
A: 15
133: A series 300 error is a problem with the ______.
A: Keyboard
A: Keyboard
134: At the end of a SCSI chain you should use a terminator. This
terminator is actually what?
A: a resistor
A: a resistor
135: What does the acronym SCSI stands for?
A: Small Computer Systems Interface
A: Small Computer Systems Interface
136: A label with the term “WARNING!” on it means what?
A: A Potential for personal injury
A: A Potential for personal injury
137: A path of circuitry that connects the CPU to the expansion slots
is called?
A: A Bus
A: A Bus
138: What type of measurement is used for CPU speed?
A: MHz
A: MHz
139: When you begin to diagnose a computer problem, what is the best
way to differentiate between a hardware and a software problem?
A: Boot from a "clean boot" diskette.
A: Boot from a "clean boot" diskette.
140: Which is a feature of EIDE devices?
A: ATAPI compliant
A: ATAPI compliant
141: What data access width is used by Micro Channel Architecture
(MCA)?
A: 16 & 32 bit
A: 16 & 32 bit
142: Which system board has a 64-bit bus?
A: PCI
A: PCI
143: On a hard disk, Tracks are divided into?
A: Sectors
A: Sectors
144: Which processor chip was the first with the ability to multitask?
A: 386
A: 386
145: Which type of 486 chip runs twice as fast internally?
A: 486DX2
A: 486DX2
146: Which type of 486 chip runs at 33mhz on the system board and
99mhz internally?
A: 486dx4
A: 486dx4
147: Which processor chip was the first to be considered fault
tolerant?
A: Pentium
A: Pentium
148: Which peripheral port provides the FASTEST throughput to a laser
printer?
A: Parallel port
A: Parallel port
149: Which hardware component controls serial port communications?
A: UART 16550
A: UART 16550
150: On a 16-bit ISA bus, IRQ2 us elevated to which higher level
interrupt?
A: 9
A: 9
151: A part of a computer or other electronic device that can be
readily replaced in the field on a service call, and does not require any
soldering or other special equipment is called?
A: Field Replaceable Unit (FRU)
A: Field Replaceable Unit (FRU)
152: What is thinnest PCMCIA card, measuring 3.5 mm in thickness?
A: TYPE I
A: TYPE I
153: Which processor chip has a disabled math coprocessor on board?
A: 486SX
A: 486SX
154: What does the acronym RTS stand for?
A: Request To Send
A: Request To Send
155: What computer chip holds the computer’s configuration
information?
A: CMOS
A: CMOS
156: What does CMOS stand for?
A: Complimentary Metal Oxide Semiconductor.
A: Complimentary Metal Oxide Semiconductor.
157: Which processor uses Socket 7?
A: Pentium
A: Pentium
158: Which type of PCMCIA card supports Hard Drives?
A: Type III
A: Type III
159: In the Binary numbering system, a (1) represents a jumper being
shorted and a (0) represents a jumper being open. On a three-bit jumper block
on a SCSI drive, how would an ID of logical 3 be set?
A: 011
A: 011
158: Which of the following statements is true?
A: Each SCSI device must have its own ID
A: Each SCSI device must have its own ID
159: When connecting a ribbon cable to a connector, how do you know
which direction to plug it in?
A: The colored line in the cable goes to pin #1
A: The colored line in the cable goes to pin #1
160: Resistance is measured in?
A: Ohms
A: Ohms
161: What does the statement "Current Drive is no longer
valid" mean?
A: Your current drive is either a network drive that is no longer connected, or a disk drive with no disk in it.
A: Your current drive is either a network drive that is no longer connected, or a disk drive with no disk in it.
162: How can you disable bus mastering for a PC card?
A: BIOS on the card.
A: BIOS on the card.
163: Which of the following items would require you to comply with EPA
disposal guidelines?
A: Battery
A: Battery
164: The ESD wrist strap is designed to protect PC Components or
Service Technicians ?
A: Both
A: Both
165:. Which processor uses slot 1?
A: Pentium II
A: Pentium II
166: What does the term BIOS stand for?
A: Basic Input/Output System
A: Basic Input/Output System
167: Which part of the laser printer should not be exposed to
sunlight?
A: Photosensitive Drum
A: Photosensitive Drum
168: The stage of laser printing where the image is transferred from
drum to paper is called?
A: Transfer Stage
A: Transfer Stage
169: Which component of the laser printer must be vacuumed or replaced
during preventive maintenance?
A: Ozone filter
A: Ozone filter
170: To prevent toner from sticking to a laser printer’s heat rollers
you should apply?
A: Oil
A: Oil
171: During preventive maintenance on a dot matrix printer, you should
never lubricate?
A: Print head pins
A: Print head pins
172: What 2 items would you use to clean plastic covers on printers?
A: Mild, soapy water clean, lint free cloth
A: Mild, soapy water clean, lint free cloth
173: If you notice your dot matrix printer is starting to print faint,
patchy and intermittent characters, what would probably fix the problem?
A: Change the ribbon
A: Change the ribbon
174: ESD damage can be caused by?
A: Placing an I/O Controller Card in a non-conductive plastic bag
A: Placing an I/O Controller Card in a non-conductive plastic bag
175: What device prevents power interruptions?
A: Battery backup units (UPS)
A: Battery backup units (UPS)
176: What is the best way to protect your computer during an
electrical storm?
A: Disconnect all external cables and power cords
A: Disconnect all external cables and power cords
177: Can a monitor hold a charge even after you have unplugged it?
A: Yes
A: Yes
178: What should you do first when troubleshooting a faulty monitor?
A: Check the connections to the power source and to the computer.
A: Check the connections to the power source and to the computer.
179: When you measure an unknown voltage source, you should always
start the meter set on the _________ setting possible to prevent damage to the
meter.
A: Highest
A: Highest
180: How many Ohms should your meter register if you are testing a
good circuit?
A: 0
A: 0
181: What is happening during the initial memory test at boot-up?
A: The system is checking to see that contiguous memory is installed.
A: The system is checking to see that contiguous memory is installed.
182: Your computer determines the amount of memory present, the
date/time, and which communication ports and display adapters are installed
during what phase?
A: Power On Self Test (POST)
A: Power On Self Test (POST)
183: What is a common complication when adding a 1.6GB IDE hard drive
to an older system?
A: The System BIOS needs to be upgraded.
A: The System BIOS needs to be upgraded.
184: If your hard drive light is constantly blinking while you are
using one of your applications, this could be a sign of what?
A: That you need to add RAM
A: That you need to add RAM
185: How can you best prevent ESD when working on a computer?
A: Place components on an anti-static mat Wear a grounding wrist strap.
A: Place components on an anti-static mat Wear a grounding wrist strap.
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