11: What form of software can also be called firmware?
A: System BIOS
A: System BIOS
12: What would you set your multimeter to if you wanted to detect an
AC ripple?
A: AC Voltage
A: AC Voltage
13: After you install a new floppy drive and restart the system, the
floppy drive light stays on constantly and you get an “FDD Controller Failure”
POST error. What is the problem?
A: Floppy cable on backwards
A: Floppy cable on backwards
14: What type of port communicates information to a peripheral device
one bit at a time?
A: Serial port
A: Serial port
15: Should you wear a grounding strap when servicing a CRT monitor?
A: No
A: No
16: What are the 4 types of DC voltage usually produced by a power
supply?
A: +5V
-5V
+12V
-12V
A: +5V
-5V
+12V
-12V
17: If your monitor just shows dots when you turn it on, what is most
likely the problem?
A: Bad Video RAM
A: Bad Video RAM
18: You have 2 hard drives installed on your primary EIDE controller.
You install a CD-ROM on your secondary EIDE controller. What jumper setting
would you use for the CD-ROM?
A: Master
A: Master
19: What factor determines the amount of RAM a CPU can control?
A: Width of the Address Bus
A: Width of the Address Bus
20: What would you use to clean a monitor screen?
A: Anti-static spray
A: Anti-static spray
21: Missing slot covers on a PC can cause what problem?
A: Overheating
A: Overheating
22: A 15 pin, three row, female connector on the back of a PC would be
used for?
A: VGA/SVGA port
A: VGA/SVGA port
23: On a laser printer the primary corona does what?
A: Places a uniform negative charge on the photosensitive drum.
A: Places a uniform negative charge on the photosensitive drum.
24: The correct AT command to tell a modem to hang up is?
A: ATH
A: ATH
25: Using a portion of hard disk space to serve as RAM is called?
A: Virtual Memory
A: Virtual Memory
26: The AT command to tell a modem to dial a number is?
A: ATD{number}
A: ATD{number}
27: How many pins does a Joystick or MIDI port connector have?
A: 15
A: 15
28: How can you tell that a PC has successfully completed its Power on
Self Test (POST)?
A: A single beep at startup
A: A single beep at startup
29: Locations in memory are referred to as?
A: Addresses
A: Addresses
30: On a laser printer, the laser beam performs what function?
A: Changes the charge on the photosensitive drum
A: Changes the charge on the photosensitive drum
31: Which electrical component will hold a charge even when no voltage
is being applied?
A: Capacitor
A: Capacitor
32: What is the IDE CMOS/BIOS limit for the size of a hard drive?
A: 528 million bytes or 504 MegaBytes
A: 528 million bytes or 504 MegaBytes
33: You can probably determine that a monitor is working, even though
it is not connected to a PC, by performing what action?
A: Turn up the brightness to see if the raster appears.
A: Turn up the brightness to see if the raster appears.
34: What purpose does the system ROM serve?
A: Starts the system when the computer is turned on.
A: Starts the system when the computer is turned on.
35: A SIMM stick has 9 DRAM chips. How many bits wide is it?
A: 8 bits + parity
A: 8 bits + parity
36: What is the difference between SRAM and DRAM?
A: SRAM has built in switches and does not have to be refreshed.
A: SRAM has built in switches and does not have to be refreshed.
37: What type of printers are considered impact printers?
A: Dot Matrix and Daisy Wheel
A: Dot Matrix and Daisy Wheel
38: How does a Pentium Pro processor differ from a Pentium processor?
A: Pentium Pro has onboard L2 cache
A: Pentium Pro has onboard L2 cache
39: What is the binary equivalent of decimal 3.
A: 011
A: 011
40: In order for a device to communicate with the CPU is must have?
A: An I/O Address
A: An I/O Address
41: The lower the SIMM access rate the ___________ the memory.
A: Faster
A: Faster
42: Your PC is working perfectly, but you notice the power supply fan
has stopped working. What should you do?
A: Replace the power supply
A: Replace the power supply
43: What does DMA stand for?
A: Direct Memory Address
A: Direct Memory Address
44: Capacitance is measured in units called?
A: Farads
A: Farads
45: The default memory address for the monochrome region of memory is?
A: B0000 - B7FFF
A: B0000 - B7FFF
46: What does PIO stand for?
A: Programmed Input/Output
A: Programmed Input/Output
47: In serial communication, the setting 8,N,1 means?
A: 8 data bits, no parity, 1 stop bit
A: 8 data bits, no parity, 1 stop bit
48: The 2 most important considerations when selecting a surge
suppressor are?
A: Clamping speed and Clamping voltage
A: Clamping speed and Clamping voltage
49: Your sound card locks up your parallel port tape device when both
are running. What is probably the problem?
A: IRQ conflict
A: IRQ conflict
50: You apply a password to CMOS but later forget it. What should you
do?
A: Clear the CMOS by shorting the CMOS jumper.
A: Clear the CMOS by shorting the CMOS jumper.
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