188: Which is both a 16 and 32 bit bus?
A: EISA
A: EISA
189: The DC voltage on most circuit boards is?
A: +5 volts
A: +5 volts
190: What type of controller will support both internal and external
CD-ROMs?
A: SCSI
A: SCSI
192: How many pixels does a standard VGA display have in its native
graphics mode?
A: 640x480 pixels
A: 640x480 pixels
193: When the files on your hard drive are not stored in consecutive
clusters, it is said to be?
A: Fragmented
A: Fragmented
194: What command would you type to fine out how much and what type of
memory you have available?
A: MEM
A: MEM
195: You just bought a new video card. What is an important question
to answer before installing ?
A: What are the available IRQ's
A: What are the available IRQ's
196: How long should you wait for the CRT to discharge before opening
the case?
A: 60 minutes or more.
A: 60 minutes or more.
197: What can be used to ensure your power supply is not interrupted?
A: Uninterrupted Power Supply (UPS)
A: Uninterrupted Power Supply (UPS)
198: When is the risk of ESD the greatest?
A: During low humidity (Dry) and cold.temperatures.
A: During low humidity (Dry) and cold.temperatures.
199: A user calls and says his PC was working fine yesterday but he
turned on this morning and he is getting an error that reads "Invalid
System Disk". What could be the problem?
A: Floppy in drive A:
A: Floppy in drive A:
200: What would it mean if you did not hear any beeps when you boot
your computer?
A: Bad or disconnected speaker.
A: Bad or disconnected speaker.
201: What is the cheapest way to access the Internet?
A: Dial Up access
A: Dial Up access
202: If a monitor only displays blue or green, or combinations of blue
and green, what is the problem?
A: The RED electron gun is broken.
A: The RED electron gun is broken.
203: When you power up the monitor, it displays a “301” error code,
what is the problem?
A: Keyboard
A: Keyboard
204: What type of output device should never be hooked up to a switch
box?
A: Laser printer
A: Laser printer
205: Does it matter which lead of a voltmeter is connected to an AC
circuit?
A: No
A: No
206: Does shadowing normally occur in conventional or extended memory?
A: Extended
A: Extended
207: What does Full Duplex mean?
A: Simultaneous Transmit and Receive
A: Simultaneous Transmit and Receive
208: Do PCI cards need IRQs?
A: No. PCI cards don't use IRQs, they use "Interrupt Levels", numbered A,B,C and D.
A: No. PCI cards don't use IRQs, they use "Interrupt Levels", numbered A,B,C and D.
209: If the output from the power supply drops from +12 Volts to +11.3
Volts, what should you do?
A: Nothing, a slight power drop or increase is acceptable.
A: Nothing, a slight power drop or increase is acceptable.
210: The resolution of a monitor will always ultimately be determined
by what?
A: The number of triads
A: The number of triads
211: What is the correct handshake signals used in serial data
transfers?
A: Data Terminal Ready and Data Set Ready (DTR/DSR)
A: Data Terminal Ready and Data Set Ready (DTR/DSR)
212: How many DMA channels are on a 16-bit ISA system?
A: 8
A: 8
213: What is the maximum length for a narrow, slow, SCSI-2 chain?
A: 20 ft.
A: 20 ft.
214: What is the first step to be performed after installing a new
blank hard drive?
A: Partition the hard drive.
A: Partition the hard drive.
215: What product must you use to clean the rubber rollers on a
printer?
A: Denatured Alcohol
A: Denatured Alcohol
216: What type of connection ports do most modems have?
A: RJ-11
A: RJ-11
217: In the AT type PCs, the system BIOS is most commonly located
where in memory?
A: The 64K just below address FFFFF.
A: The 64K just below address FFFFF.
218: In Inkjet technology, the droplets of ink are deflected towards
the paper by what?
A: Electrically charged plates
A: Electrically charged plates
219: External modems are usually connected to which type of ports?
A: Serial
A: Serial
220: What does EMI stand for?
A: Electromagnetic Interference
A: Electromagnetic Interference
221: If a laser printer keeps grabbing more than one sheet of paper at
a time, the problem is most likely?
A: Paper has picked up too much moisture.
A: Paper has picked up too much moisture.
222: What are the 3 types of modem transmission protocols?
A: Xmodem
Ymodem
Zmodem
A: Xmodem
Ymodem
Zmodem
223: If the characters printed on a dot matrix appear chopped off at
the top, what is the likely problem?
A: Misaligned printhead
A: Misaligned printhead
224: How many 72 pin SIMMs are needed to make a bank on a Pentium PC?
A: 2
A: 2
225: What is the most popular type of modem protocol?
A: Zmodem
A: Zmodem
226: Will you ever find ISA slots on a laptop PC?
A: No
A: No
227: What does the term MODEM stand for?
A: Modulator Demodulator
A: Modulator Demodulator
228: What is the fasted type of expansion bus?
A: PCI
A: PCI
229: Most Pentium CPUs run on what voltage?
A: 3.3 Volts
A: 3.3 Volts
230: You have just replaced the toner cartridge in a laser printer.
The first few sheets come out smudged. What should you do to fix this?
A: Run a few blank sheets trough until smudging stops.
A: Run a few blank sheets trough until smudging stops.
231: What 2 types of ports can a mouse use?
A: PS/2
Serial
A: PS/2
Serial
232: How many logical drives can an EIDE hard disk be divided into?
A: 24
A: 24
233: A laser printer generates a totally black sheet. What could cause
this?
A: No power to the primary corona
A: No power to the primary corona
234: The distance between two adjacent phosphors of the same color on
the CRT screen is known as?
A: Dot pitch
A: Dot pitch
235: How often should you clean a CD-ROM laser?
A: Never touch the laser in a CD-ROM
A: Never touch the laser in a CD-ROM
236: The decimal equivalent of the binary number 0111 is?
A: 7
A: 7
237: When you send print to your laser printer, the sheets come out
blank. What is most likely the cause?
A: No power to the transfer corona.
A: No power to the transfer corona.
238: When testing household current, you should read how many volts
between the neutral and the ground?
A: 0
A: 0
239: What IRQ does LPT2 use?
A: 5
A: 5
240: You boot a computer and get the message “No ROM basic, system
halted”. What is the problem?
A: There is no active partition
A: There is no active partition
241: A bi-directional parallel cable is also known by what
specification?
A: IEEE 1284
A: IEEE 1284
242: If your monitor only shows a single line, what is probably the
problem?
A: Bad yoke coil
A: Bad yoke coil
243: When cleaning the keys on a keyboard, you should use?
A: All- purpose cleaner.
A: All- purpose cleaner.
244: An error code 20 on an HP laser printer signifies what?
A: Memory overflow
A: Memory overflow
245: Improper installation of the floppy drive ribbon cable can cause
permanent damage to your PC?
A: False
A: False
246: What are the P8 and P9 connectors?
A: They connect the power supply to the motherboard.
A: They connect the power supply to the motherboard.
247: Transferring multiple bits of data over several conductors at one
time is what type of communication?
A: Parallel
A: Parallel
248: When a power cable and a printer cable get too close together,
what might occur?
A: EMI
A: EMI
249: Should you plug a laser printer into a UPS?
A: No
A: No
250: What is the primary advantage of parallel communication over
serial?
A: Speed
A: Speed
251: Every VGA video card has what?
A: RAM
A: RAM
252: Intermittent lockups and reboots are a sign of what?
A: Bad power supply
A: Bad power supply
253: Standard US household current is?
A: 120 Volts AC, 60 Hz
A: 120 Volts AC, 60 Hz
254: What is the I/O address is used for COM3?
A: 3E8
A: 3E8
255: What is are the 3 types of networks?
A: LAN
WAN
MAN
A: LAN
WAN
MAN
256: The base, emitter, and collector are all parts of what?
A: Transistor
A: Transistor
257: What type of electrical device allows current to only flow in one
direction?
A: Diode
A: Diode
258: What type of processor has built in math coprocessor and cache?
A: Pentium
A: Pentium
259: How often does Dynamic RAM (DRAM) need to be refreshed?
A: Every 16 milliseconds
A: Every 16 milliseconds
260: What is the electrical symbol for a resistor?
A: A zig zag line /\/\/\/\
A: A zig zag line /\/\/\/\
261: In an IDE hard drive the minimum storage unit is called a?
A: Sector
A: Sector
262: What must be installed at the end of a SCSI chain?
A: Terminating resistor
A: Terminating resistor
263: The acronym HDI stands for?
A: Head to disk interference
A: Head to disk interference
264: With a dot matrix printer, light then dark print is most commonly
caused by?
A: Erratic ribbon advancement
A: Erratic ribbon advancement
265: Your client gets garbage characters when trying to print a
document. Which of the questions listed below could you ask? (choose all that
apply)
A: Occurrence (how often)?
Do you have a sample?
What applications are being used?
Where is the printer located?
A: Occurrence (how often)?
Do you have a sample?
What applications are being used?
Where is the printer located?
266: Which of the following should be considered when storing laser
printer paper? (choose all that apply)
A: Location
Temperature
Humidity
A: Location
Temperature
Humidity
267: Which bus type was introduced by IBM and was not accepted by the
industry?
A: MCA
A: MCA
268: What device takes advantage of EMF spooling?
A: Printer
A: Printer
269: What device can you use to prevent power surges to your computer?
A: Surge Suppressor
A: Surge Suppressor
270: What is the purpose of the Modem?
A: Turns digital signals into analog signals and vice versa.
A: Turns digital signals into analog signals and vice versa.
271: The major difference between ESD and EMI is?
A: EMI is recoverable, ESD is not.
A: EMI is recoverable, ESD is not.
272: You are testing a household electrical outlet. If you test the
ground & neutral wires, you should get what reading?
A: 0
A: 0
273: Unused memory in the reserved area is called?
A: UMB (Upper Memory Blocks)
A: UMB (Upper Memory Blocks)
274: The 384K of memory region between 640K and 1MB is called?
A: Upper or Reserved Memory
A: Upper or Reserved Memory
275: Which of the following is not internet related?
A: X.400
A: X.400
276: What is the purpose of a Thermal Fuse?
A: In case the low voltage power supply overheats.
A: In case the low voltage power supply overheats.
277: You get a call from a user complaining that his computer
consistently locks up after only 5 minutes of operation. What is the possible
cause?
A: Faulty power supply
A: Faulty power supply
278: What types of Cache memory are available on a Pentium Pro CPU?
A: L1 & L2
A: L1 & L2
279: The EIDE specification allows a maximum of how many hard drives?
A: 4
A: 4
280: The most common size of floppy drive in use today is?
A: 3 ½ “, 1.44 MB
A: 3 ½ “, 1.44 MB
281: Floppy drive letters are determined by?
A: Position of the drive on the floppy cable.
A: Position of the drive on the floppy cable.
282: The ROM chip located on the motherboard stores?
A: System BIOS
A: System BIOS
283: How many bytes are stored in a hard drive sector?
A: 512
A: 512
284: What is a common connector for a serial port?
A: DB9
A: DB9
285: Which device can protect against power sags?
A: UPS
A: UPS
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